Terms and Conditions

1. Legal Responsibilities and Conduct Requirements

You agree to fulfill the following legal responsibilities:

• Comply with all applicable local, national, and international laws regarding cybersecurity
• Obtain necessary permissions before implementing security measures in your organization
• Ensure authorized representation when entering agreements on behalf of an organization
• Maintain accuracy and completeness of information provided during service delivery
• Report known security vulnerabilities and incidents according to legal requirements
• Respect intellectual property rights of all security tools and methodologies
• Cooperate with law enforcement investigations when legally required

2. Prohibited Activities and Behaviors

The following activities are strictly prohibited:

• Using cybersecurity services for illegal surveillance or unauthorized system access
• Attempting to compromise the security of DefendTech systems or infrastructure
• Sharing proprietary security information without proper authorization
• Misrepresenting security capabilities or service outcomes to third parties
• Using security tools for malicious purposes or to harm others
• Violating privacy rights or data protection regulations
• Engaging in activities that could compromise national security or critical infrastructure

3. Content Guidelines and Restrictions

• Maintain confidentiality of security assessment findings and recommendations
• Use security reports solely for organizational protection purposes
• Obtain written consent before sharing security methodologies externally
• Protect sensitive information disclosed during cybersecurity engagements
• Ensure appropriate handling of classified or sensitive security data
• Respect restrictions on distribution of threat intelligence information
• Follow guidelines for public disclosure of security vulnerabilities

4. Age Restrictions and Requirements

• Services available only to individuals 18 years of age or older
• Business representatives must have legal authority to enter agreements
• Parent or guardian consent required for educational cybersecurity programs
• Age verification may be required for access to advanced security tools
• Professional certification or experience may be required for certain services
• Compliance with employment law regarding cybersecurity training access

5. Compliance with Laws and Regulations

You are responsible for ensuring compliance with:

• General Data Protection Regulation (GDPR) and applicable privacy laws
• Industry-specific cybersecurity regulations and standards
• Export control laws regarding cybersecurity technologies
• National security and critical infrastructure protection requirements
• Professional licensing and certification obligations
• Corporate governance and risk management standards
• Incident reporting requirements to relevant authorities

6. Indemnification Obligations

You agree to indemnify and hold DefendTech harmless from:

• Claims arising from your misuse of cybersecurity services or recommendations
• Damages resulting from non-compliance with security implementation guidelines
• Legal actions due to unauthorized disclosure of confidential information
• Liability from improper use of security tools or methodologies
• Consequences of failing to implement recommended security controls
• Third-party claims related to your cybersecurity practices
• Regulatory violations arising from non-compliance with service recommendations

7. Privacy and Data Protection Responsibilities

• Ensure lawful basis for processing personal data in security systems
• Implement appropriate technical and organizational measures for data protection
• Notify affected individuals of data processing activities when required
• Maintain records of processing activities for regulatory compliance
• Conduct data protection impact assessments for high-risk processing
• Appoint data protection officers where legally required
• Report personal data breaches according to regulatory timelines

8. Third-Party Interactions and Relationships

• Obtain necessary approvals for third-party security integrations
• Ensure vendor compliance with cybersecurity standards and requirements
• Manage security risks associated with external service providers
• Maintain appropriate contracts with cybersecurity vendors and partners
• Monitor third-party access to systems and sensitive information
• Ensure business continuity planning includes third-party dependencies
• Conduct due diligence on cybersecurity service providers

9. Disclaimer of Warranties

DefendTech provides cybersecurity services with the following disclaimers:

• Services are provided "as is" without warranties of absolute security protection
• No guarantee of complete prevention of all cybersecurity threats or incidents
• Cybersecurity is an ongoing process requiring continuous adaptation
• Effectiveness of security measures depends on proper implementation and maintenance
• Threat landscape evolves continuously, requiring regular security updates
• Human factors and user behavior significantly impact security effectiveness
• Third-party integrations may introduce variables outside our direct control

10. Limitation of Liability

DefendTech's liability is limited as follows:

• Total liability limited to the value of services provided in the preceding 12 months
• No liability for indirect, consequential, or punitive damages
• Exclusion of liability for business interruption or loss of profits
• No responsibility for damages arising from client's failure to follow recommendations
• Limited liability for third-party actions or system vulnerabilities
• Exclusion of liability for force majeure events beyond reasonable control
• No liability for damages resulting from client's cybersecurity policy decisions

11. Consequential Damages Exclusion

DefendTech shall not be liable for:

• Loss of business opportunities or competitive advantage
• Damage to reputation or business relationships
• Loss of data or information due to security incidents
• Regulatory fines or penalties related to cybersecurity compliance
• Cost of alternative security measures or incident response
• Loss of intellectual property or trade secrets
• Third-party claims arising from cybersecurity incidents

12. Force Majeure Provisions

Service delivery may be affected by force majeure events including:

• Natural disasters, pandemics, or other unforeseeable circumstances
• Government actions, regulations, or legal restrictions
• Large-scale cyberattacks affecting critical infrastructure
• Disruptions to internet connectivity or telecommunications
• Supplier failures or third-party service interruptions
• Acts of war, terrorism, or civil unrest
• Changes in cybersecurity threat levels requiring emergency response

13. Governing Law and Jurisdiction

• Agreement governed by the laws of the Republic of Cyprus
• European Union regulations applicable to cross-border services
• Cyprus courts have exclusive jurisdiction for legal disputes
• GDPR and EU cybersecurity directives apply to data processing
• International arbitration available for complex disputes
• English language version of agreement prevails in interpretation
• Local laws may apply for services delivered in specific jurisdictions

14. Dispute Resolution Procedures

Disputes shall be resolved through the following process:

• Initial good faith negotiations between authorized representatives
• Mediation through qualified cybersecurity industry mediators
• Binding arbitration under Cyprus Arbitration and Mediation Centre rules
• Final resort to Cyprus court system for unresolved matters
• Emergency procedures available for urgent cybersecurity disputes
• Confidentiality maintained throughout dispute resolution process
• Cost allocation based on arbitration panel or court determination

15. Severability Clause

• Invalid provisions shall be severed without affecting remainder of agreement
• Replacement provisions shall reflect original intent where possible
• Agreement remains enforceable despite partial invalidity
• Court interpretation shall guide enforcement of ambiguous provisions
• Regulatory changes may require modification of specific clauses
• Client notification provided for material changes to terms
• Continued service use constitutes acceptance of modified terms

16. Terms Modification Policy

These terms may be modified in the following circumstances:

• Changes in applicable cybersecurity laws or regulations
• Evolution of industry standards and best practices
• Significant changes in threat landscape or security technologies
• Business model adjustments or service offering updates
• Legal requirements or court decisions affecting terms
• Client feedback and operational experience improvements
• Force majeure events requiring permanent procedural changes

Thirty days advance notice will be provided for material changes, with opportunity for comment on proposed modifications.